October 25, 2014
I received this customer's inquiry is August.14th,2014, Forwarded customer's drawing to our engineers, and then quoted to our customer, at last, considering of our first cooperation, we give USD10 discount each piece, our customer told me she has received four offers, but compared with the price and the other factors, she chooses us, but after signing contract and receiving deposit payment, our customer changed the drawing two times, in fact, their required revised drawing will make our cost higher than before, but we could not change contract for the increased cost, so I write a mail to them: for our future more cooperation, this increased cost will be undertook by ourselves, but it will be added in the following case. Our customer very happy and share their many thanks with us. Finally, our cost accounting department told me that we did not get profit from this case, but it does not matter for us, just begin to make friends with them, I believe they will come to us again if they still need our forged wheels in future.
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